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FAQs

1. Are you a manufacturer or trading company?

We are a manufacturer owning a factory and R&D team. We also provide OEM service. 

2. How fast can I get the quotaion?

Please send the inquiry or contact us by email, we would get back to you within 12 hours. 

3. Can I get a sample for check?

Yes, sample order is welcomed. We can deliver you the samples within 3-7 days by your courier account.

4. What is the lead time of mass production?

The lead time is about 30-45 days after receiving your deposit. The accurate lead time depends on the product line and quantity. 

5. The lead time is about 30-45 days after receiving your deposit. The accurate lead time depends on the product line and quantity.

The lead time is about 30-45 days after receiving your deposit. The accurate lead time depends on the product line and quantity.

6. Do you offer guarantee for products?

We offer 2-5 years warranty to our products.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.